WATCH & JEWELLERY SERVICES

We want to help you keep your jewellery as beautiful as the day you bought it. That’s why we offer an extensive range of repair and support services.

We know that sometimes in life accidents happen. Our team of first-class jewellers are here to help if anything goes wrong. They can look at jewellery of any age, style and type and will do everything they can to fix it. Some repairs can be carried out instore with our Gold Smith or alternatively they will be sent to one of our experienced jewellery craftsmen who’ll repair and return it as quickly as possible.

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Jewellery Services

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Our Repair Services:

Ring Sizing: size up or down
Stone mounting: any size diamond or gemstone
Solder broken rings
Rebuild prongs
Ring reshanking
Chain necklace repair & clasp replacement
Rhodium plating: white, yellow or rose gold plating
Stringing of pearls & beads
and many more repairs..

How to get your jewellery repaired

1. Visit our store and bring your jewellery that needs repaired
* Note: We must see your items in person to accurately evaluate repairs.

2. We will provide a time and cost estimate for the repair.

3. Take your jewellery home if we are able to repair it while you wait or return for pickup when your job is done.

Watch Services

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Our watch services include:

Mechanical Service (automatic & manual wind watches)

Mechanical watches require service occasionally to operate accurately. A complete overhaul consists of:

Movement Service: The movement is disassembled, cleaned, lubricated, parts are replaced as deemed necessary, and the movement is reassembled.

Cleaning and polishing: The case and bracelet are cleaned and refinished to look like new.

Accuracy and water-resistance testing: Your watch's timing accuracy and water-resistance are tested to ensure its reliability.

*For most mechanical watches, manufacturers often recommend a full movement service every 3-5 years.

Valuations

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An Valuations authenticates your item and determines its replacement value. An accurate and unbiased professional appraisal is required in many instances including insurance replacement, estate management and divorce proceedings, to name a few.

For the purpose of insurance replacement, most insurance companies require an appraisal that is up-to-date within just a few years (typically 2-3 years) when adding items to an insurance policy or when changing to a new insurer.

How to get your items appraised

1. Visit our store and bring the items you want appraised
2. If applicable, bring any paperwork related to the items: old receipts, previous valuations or repair history
3. We will provide a time and cost estimate for the appraisal service

In the rare case we do not have the expertise to appraise a particular item, we will advice you.

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Call Us Now

+27 11 616 7504

Opening Hours

Mon - Fri
09H30 - 18H00
(from 15H00 by appointment only)

Sat - Sun 09H30 - 14H00

Public holidays
09H30 - 14H00

Insurance appointments
Mon - Sat 09H30 -15H00
(by appointment only)

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Copyright © 2020 Mervis Brothers Jewellers. All rights reserved.

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